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Collections Specialist | New York, NY

Collections Specialist | New York, NY
January 15, 2023 Chitra Sharma

Global Law firm is seeking a Collections Specialist for their midtown Manhattan office. Hybrid schedule. Requirements: Two plus years of collections experience within a professional services organization, and a completed bachelor’s degree.


  • Resolve discrepancies and ensure prompt payment, maintaining contact with necessary personnel.
  • Work with partners and clients in the monitoring, handling, tracking and collection of invoices and all matters relating to Firm’s accounts receivable.
  • Track and monitor accounts receivable, review information for accuracy and ensure that all relevant information is correct and in accordance with departmental and Firm policies and guidelines
  • Work with partners in the management of their accounts receivable, keeping them abreast of potential collection issues
  • Cooperatively work with the billing department to resolve issues with invoices submitted electronically
  • Analyze and research collection issues, coordinate with appropriate personnel to identify and resolve further aging of delinquent balances; contact clients according to Firm policy regarding accounts
  • Respond and research to inquiries and assist with resolutions in a timely manner
  • Handle analysis, identify and help to resolve exposures and issues, communicate findings to manager
  • Successfully attend management and partner meetings to review collection comments; review and update comments for reports distributed to Partners
  • Provide back up to the cash application process; Assist with special projects as needed; Perform other duties as assigned


  • Completed Bachelor’s degree
  • Two to Four years of collection experience in a professional services organization
  • Strong ability to effectively present information verbally and in writing
  • Proficient in MS Word and Excel
  • Experience or familiarity with ARCS Collection Software or similar professional collection software
  • Excellent problem solving and analytical skills; Strong attention to detail
  • Strong ability to maintain relationships with internal and external clients and effectively address concerns
  • Excellent initiative and critical judgment skills with the ability to plan and complete daily activities with minimal direction
  • Ability to organize, prioritize, plan and multi-task work activities
  • Ability to effectively meet deadlines in a high-pressure environment
  • Flexibility to adapt to all work situations and work varied hours

Salary range $70,000-$80,000 based on experience