Client Services Associate | New York, NY

Investment Management firm based in Manhattan is seeking a Client Services Associate to join their Client Services department. The Client Services Associate will have experience in the financial services or banking industry.

• Responsibilities:
  • Mailing of contracts, gathering all account information necessary to open an
    account and manage the portfolio on Firm’s portfolio accounting systems,
    including client guidelines and summarizing the client’s Investment Policy
    Statement for any applicable restrictions regarding the management of the
    The information gathered is then passed along to the
    Operations/Trading/Accounting/Restriction Monitoring Teams for set up.
  • Ongoing coordination of deposits and withdrawals to the account, interacting with
    both the institutional client, fund consultants and HNW clients. Serve as main
    liaison between the customer and portfolio management team.
  • Source for transactions based reports from various requests
    -Realized Gains & Loss Schedules and Tax Information Schedules
    -Transaction ledgers
    -Auditor’s Requests
    -Client correspondence
    -IRA distributions (RMD and on-demand)
  • Tax Loss Harvesting (taxable portfolios, generally calendar year end)
  • Performance Reporting
    -Client Questionnaires
    -Requests for monthly returns and portfolio holdings
    -Performance attribution
    -Portfolio characteristics
    -Produce presentation books for client review meetings (done in ppt, .doc, .xls)
  • Assist with the Firm’s published and GIPS verified composites. Responsibilities
    include:

  -Coding newly opened accounts, terminated accounts and clients that have
  changed their investment mandate into their new respective composite
  based on the investment strategy selected by the Client.
  -Continual account testing to confirm that all managed accounts of the
  Firm reside in at least one (1) of the Firm’s composites.
  -Compiling information from various WRAP Sponsor programs that are
  not carried on our internal portfolio accounting system, which includes
  computing the return of the WRAP program based on return data provided
  by the WRAP Sponsor firm.
  -Compile the Firm’s AUM (assets under management) and AUA (assets
  under advisement), for both internal and regulatory purposes.
  -Work with the Firm’s outside GIPS Verifier each semi-annual period in
  composite examination and testing and to provide requested
  documentation that supports the portfolio’s inclusion in specific
  composites.
  -Compile and maintain all of the Firm’s composite presentations, either
  computed quarterly and semi-annually, including the accompanying Notes
  pages.

  • Assist with the Firm’s Client Restriction Monitoring System (Eze)

  -Code newly opened account’s investment guidelines in Eze to free traders
  from having to remember each Client’s Investment Parameters.
  -Monitor daily reports for any trade violations that may arise from market
  value fluctuations or trade errors.
  -Compile monthly report of outstanding rules violations for Compliance
  department personnel.

  Requirements:

  • Bachelor’s Degree
  • General understanding of the finance industry
  • 1-6 years of experience
  • Strong attention to detail
  • Prior experience with APX is a plus
  • Proficiency in Microsoft Office: Word, Excel and PowerPoint
  • Ability to organize and prioritize multiple tasks
  • Strong communication skills, including ability to answer phone/email client requests
  • Ability to work quickly and accurately in high pressure settings

Salary range: $80,000-85,000; based on experience. Bonus eligible

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