Back Office Operations Support Officer | New York, NY

International Bank is seeking a banking operations back office support officer to join their New York City Office. Requirements: This hire will have 2-4 years of loan administration experience, and bilingual fluency in Mandarin/English. Experience in wholesale banking, syndication loan familiarity and working in a bank’s operational department is highly preferred.

Responsibilities:

• Back office operations support officer will use the core banking system to process loan and treasury transactions.
• Responsible for accounts opening and closure as front office inquiries, maintaining accurate and up to date customer information.
• Interact closely with front office and agent banks to provide excellent customer service.
• Successfully process syndicated and bilateral loan transactions on a timely basis. Check details of loan tickets; input deals into system; update and reconcile the loan schedule with the relevant department, settle the principal/interest/fee with counterparty on due date; resolve any discrepancies and compensation-related issues.
• Maintain transaction and customer files as required.
• Review daily/monthly reports and perform reconciliations.
• Review loan documents (i.e. credit agreement) to ensure data integrity and approval.
• Operations Officer will be proactive to support special projects of new products, system testing and business continuity program.
• Complete all mandatory policy and procedure trainings and assessment.
• Undertake duties and tasks assigned by management from time to time.
• Perform backup function as required.

Requirements:

• Bachelor’s degree or equivalent.
• Requires two to four plus years loan administration experience.
• Bilingual in English and Mandarin is required.
• Experience in wholesale banking, syndication loan familiarity and working in a bank’s operational department is highly preferred.
• Work experience of L/C and trade finance is a plus.
• Bilingual in English and Mandarin is required.
• Excellent organizational, analytical, problem solving and communication skills.
• Ability to perform job functions accurately and with attention to detail.
• Strong sense of initiative, team work and collaboration.
• Fast learner for new products and system and high proficiency in computer skills.
• Ability to work efficiently in a multi-task, high-volume environment.

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