Collections Specialist | New York, NY

Global Law firm is seeking a Collections Specialist for their midtown Manhattan office. Hybrid schedule. Requirements: Two plus years of collections experience within a professional services organization, and a completed bachelor’s degree.

Responsibilities:

• Resolve discrepancies and ensure prompt payment, maintaining contact with necessary personnel.
• Work with partners and clients in the monitoring, handling, tracking and collection of invoices and all matters relating to Firm’s accounts receivable.
• Track and monitor accounts receivable, review information for accuracy and ensure that all relevant information is correct and in accordance with departmental and Firm policies and guidelines
• Work with partners in the management of their accounts receivable, keeping them abreast of potential collection issues
• Cooperatively work with the billing department to resolve issues with invoices submitted electronically
• Analyze and research collection issues, coordinate with appropriate personnel to identify and resolve further aging of delinquent balances; contact clients according to Firm policy regarding accounts
• Respond and research to inquiries and assist with resolutions in a timely manner
• Handle analysis, identify and help to resolve exposures and issues, communicate findings to manager
• Successfully attend management and partner meetings to review collection comments; review and update comments for reports distributed to Partners
• Provide back up to the cash application process; Assist with special projects as needed; Perform other duties as assigned

Requirements:

• Completed Bachelor’s degree
• Two to Four years of collection experience in a professional services organization
• Strong ability to effectively present information verbally and in writing
• Proficient in MS Word and Excel
• Experience or familiarity with ARCS Collection Software or similar professional collection software
• Excellent problem solving and analytical skills; Strong attention to detail
• Strong ability to maintain relationships with internal and external clients and effectively address concerns
• Excellent initiative and critical judgment skills with the ability to plan and complete daily activities with minimal direction
• Ability to organize, prioritize, plan and multi-task work activities
• Ability to effectively meet deadlines in a high-pressure environment
• Flexibility to adapt to all work situations and work varied hours

Salary range $70,000-$80,000 based on experience